Error: Auto exposure time too low - WKB47507
Article number: 47507
SYMPTOMS
- While the system is acquiring data, an "Auto exposure time too low" error message is given by the detector, stopping the acquisition
ENVIRONMENT
- 2998 Photodiode Array Detector
- 2489 UV/Vis Detector
CAUSE
Flow cell contamination may be hindering the transmission of UV light.
FIX or WORKAROUND
Clean the system and the flow cell by following the steps below.
-
Remove the analytical column and install a union, so that flow passes through the detector flow cell.
-
To ensure that any buffer is purged from the system, prime all lines with 100% water, and flush the system at 0.5 mL/min for 60 minutes.
-
Prime all lines with a mix of methanol/a
cetonitrile/isopropanol/water (25:25:25:25) with 0.2% formic acid added, and then flush the system at 0.2 mL/min for a minimum of four hours. -
Prime and flush all lines with 100% water, and flush the system at 0.5 mL/min for 15 minutes.
ADDITIONAL INFORMATION
id47507, 2489, 2489B, 2489SFC, 2998, 2998B, 2998SFC, A-10PDA, A-10UV