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Alliance 2695 Separations Module breaks vials - WKB4535

Article number: 4535

SYMPTOMS

  • Vials break during an injection
  • No errors observed

ENVIRONMENT

  • 2690/2695/e2695 Alliance HPLC
  • Alliance Separations Module
  • Waters vials with low-volume inserts

CAUSE

The default needle depth offset is too low for low-volume inserts.

FIX or WORKAROUND

You can offset the depth of the needle in the vial to compensate for when you use low-volume inserts in the sample vials.

From the front panel of the 2695, select Diag > Service Utilities > Custom Offset and enter the value listed in Table B-4 of the 2695 Separations Module Operator's Guide

ADDITIONAL INFORMATION

Table B-4 Separations Module Vials and Low-Volume Inserts

Vials & Inserts.JPG

 

Vials & Inserts Continued.JPG

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