- Vials break during an injection
- No errors observed
- 2690/2695/e2695 Alliance HPLC
- Alliance Separations Module
- Waters vials with low-volume inserts
The default needle depth offset is too low for low-volume inserts.
FIX or WORKAROUND
You can offset the depth of the needle in the vial to compensate for when you use low-volume inserts in the sample vials.
From the front panel of the 2695, select Diag > Service Utilities > Custom Offset and enter the value listed in Table B-4 of the 2695 Separations Module Operator's Guide.
Table B-4 Separations Module Vials and Low-Volume Inserts