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ACQUITY UPLC Sample Manager - characterize needle and loop volume fails - WKB3406

Article number: 3406

SYMPTOMS

  • Failed to calibrate system volume message when running needle and loop volume characterization.

ENVIRONMENT

  • ACQUITY UPLC Sample Manager (SM)

CAUSE

Slight bend in the needle.

FIX or WORKAROUND

  1. Reinstall needle after straightening slight bend.  
  2. Perform the z axis characterization, needle seal characterization, and needle/loop volume characterization.  

ADDITIONAL INFORMATION

There are detailed instructions in the user's guide on needle replacement and the characterizations that must be completed after needle reinstallation - ACQUITY UPLC System Operator's Guide.

 


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