Empower resumes run of a paused sample set if no user response is received within two hours - WKB30841
Article number: 30841
SYMPTOMS
- Paused sample set resumes, even though it was altered via Run Samples using "alter running sample set" and the user did not click Start
ENVIRONMENT
- Empower 2
- Empower 3
CAUSE
The effective pause time is 2 hours 45 minutes. After this time elapses, the Sample Set will resume.
FIX or WORKAROUND
Apply the necessary changes within the allotted time frame.
ADDITIONAL INFORMATION
id30841, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP