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Error with 2489 detector: Data buffer overflow - WKB29907

Article number: 29907

SYMPTOMS

  • "Data buffer overflow" on the front panel 

ENVIRONMENT

  • 2489 UV/Vis Detector
  • Firmware 1.41
  • Empower 3 

CAUSE

PCS 30743

FIX or WORKAROUND

  1. Use the "reset detector" function in the Run Samples control panel for the detector.
  2. Ensure that the rest of the system is also in a ready state.
  3. Reboot the computer and the 2489. 
  4. Upgrade the firmware when possible.

ADDITIONAL INFORMATION

  • This issue is corrected in the 1.65 firmware and later
  • This defect also effects firmware versions previous to 1.65 for the ACQUITY PDA and TUV detectors

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