Lamp serial number does not update on thermally managed ACQUITY TUV detector - WKB29206
Article number: 29206
SYMPTOMS
- Lamp serial number does not update automatically (using part 201000273)
- No option is available to manually input the new lamp serial number
ENVIRONMENT
- ACQUITY UPLC Tunable UV Detector (thermally managed)
- ACQUITY UPLC PDA Detector
- ACQUITY UPLC PDA eλ Detector
CAUSE
An issue with the lamp ID chip being recognized by the detector
FIX or WORKAROUND
- Power-down the detector.
- Unplug the flow cell ID cable.
- Reboot the PC / LAC/E, or use the Stop ACQUITY Processes command.
- Power-up the detector.
- Open the console for the TUV/PDA; the change lamp function should now be working.
- At this point, you can plug the flow cell ID cord back in.
ADDITIONAL INFORMATION
This can also happen if older lamps (201000281) are used.
id29206, A-30PDA, A-30UV, UPAPDA, UPARPTUV, UPBINARY, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA, UPPTUV, UPTUV, UPTUVARC, UPTUVARCB, UPTUV-E, UPTUVTC