"Tray lost synchronization (xxx)" for ACQUITY Sample Manager - FTN in middle of run - WKB283091
Article number: 283091
SYMPTOMS
- "Tray lost synchronization (xxx)" in the middle of a run
ENVIRONMENT
- ACQUITY UPLC I-Class
- ACQUITY Arc
- ACQUITY UPLC H-Class
- ACQUITY Sample Manager - FTN
CAUSE
Unknown
FIX or WORKAROUND
Reboot the ACQUITY Sample Manager - FTN.
ADDITIONAL INFORMATION
id283091, A-30SM, UPISMFTN, UPPFTN, UPSMFTN, UPSMFTN+