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ACQUITY UPLC "Degasser Pressure Not Reached" error - WKB267488

Article number: 267488

SYMPTOMS

  • "Degasser Pressure Not Reached" error
  • Power cycle and priming do not resolve error

ENVIRONMENT

  • ACQUITY UPLC
  • ACQUITY Arc
  • ACQUITY UPLC H-Class

CAUSE

The degasser exhaust tube is pinched or folded, obstructing flow.

FIX or WORKAROUND

  1. Straighten or adjust the tubing.
  2. Reset the module and monitor the degasser until it reaches and maintains 0.9 psi.

ADDITIONAL INFORMATION

 

id267488, A-30SDM, UPAQSM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARQSM, UPARSMFTN, UPBINARY, UPBINARY, UPBSM+, UPIBSM, UPIBSM+, UPPBSM, UPPDAARCB, UPPQSM, UPQSM, UPQSM+, UPQSMBIO

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