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Waters

Sample Manager FTN: "Z-axis calibration out of range (55.7)" - WKB26648

Article number: 26648

SYMPTOMS

  • System initializes without issue
  • All calibration tests pass except the seal force test 
  • Seal Force test yields error: Sample Manager FTN: Z-axis calibration out of range (XX.X), where X denotes a changing value each time
  • The console FTN/interactive mode with local control activated shows no voltage reading on transducer when applying pressure to the needle housing assembly

ENVIRONMENT

  • FTN ACQUITY H-Class/H-Class Bio/I-Class
  • Empower 2
  • Empower 3

CAUSE

Bad communications flat cable

FIX or WORKAROUND

Replace the control PCB interface cable (441000953).

ADDITIONAL INFORMATION

 

id26648, comms, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

 

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