Sample Manager FTN: "Z-axis calibration out of range (55.7)" - WKB26648
Article number: 26648
SYMPTOMS
- System initializes without issue
- All calibration tests pass except the seal force test
- Seal Force test yields error: Sample Manager FTN: Z-axis calibration out of range (XX.X), where X denotes a changing value each time
- The console FTN/interactive mode with local control activated shows no voltage reading on transducer when applying pressure to the needle housing assembly
ENVIRONMENT
- FTN ACQUITY H-Class/H-Class Bio/I-Class
- Empower 2
- Empower 3
CAUSE
Bad communications flat cable
FIX or WORKAROUND
Replace the control PCB interface cable (441000953).
ADDITIONAL INFORMATION
id26648, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO