Sample Manager FTN: "Z-axis calibration out of range (55.7)" - WKB26648
Article number: 26648
SYMPTOMS
- System initializes without issue
- All calibration tests pass except the seal force test
- Seal Force test yields error: Sample Manager FTN: Z-axis calibration out of range (XX.X), where X denotes a changing value each time
- The console FTN/interactive mode with local control activated shows no voltage reading on transducer when applying pressure to the needle housing assembly
ENVIRONMENT
- FTN ACQUITY H-Class/H-Class Bio/I-Class
- Empower 2
- Empower 3
CAUSE
Bad communications flat cable
FIX or WORKAROUND
Replace the control PCB interface cable (441000953).
ADDITIONAL INFORMATION
id26648, comms, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO