ACQUITY SM-FTN: Z-axis move H/W fault - WKB26140
Article number: 26140
SYMPTOMS
- Error: zp axis move H/W fault.
- Error: Needle arm home h/w fault.
- Error: Rotary tray home h/w fault.
- Error: z axis home hw fault.
- Error: can clear when instrument is reset.
- Error: can occur either during startup or injection.
ENVIRONMENT
- ACQUITY UPLC H-Class Bio
- ACQUITY UPLC H-Class
- ACQUITY UPLC H-Class PLUS
- ACQUITY UPLC H-Class PLUS Bio
- ACQUITY UPLC I-Class
- ACQUITY UPLC I-Class PLUS
- ACQUITY UPLC M-Class
- ACQUITY APC
- ACQUITY Arc
CAUSE
The needle is damaged (bent).
FIX or WORKAROUND
- Replace the needle.
- Calibrate z axis.
- Characterize the needle seal.
ADDITIONAL INFORMATION
id26140, A-30SM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARBSMFTN, UPARCH30, UPARHQSM, UPARHSMFTN, UPARPFTN, UPARQSM, UPARSMFTN, UPARSMFTN, UPASMFTN, UPISMFTN, UPPDAARCB, UPPFTN, UPSMFTN, UPSMFTN+