Two Empower systems on one LAC/E32 stopped overnight - WKB25098
Article number: 25098
SYMPTOMS
- Two LC systems on the same LAC/E32 stopped acquiring data overnight
- "General instrument error" seen in Empower
ENVIRONMENT
- Empower 3
- Agilent LC
- Alliance HPLC System
CAUSE
The InstrumentServer.exe process crashed.
FIX or WORKAROUND
- Reboot the LAC/E32.
- Restart the acquisition.
ADDITIONAL INFORMATION
id25098, LAC32, LAC32C07, LAC32C08, LAC32C09, LAC32C1_4, LAC32C10, LAC32C11, LAC32C12, LAC32C13, LAC32C15, LAC32C16, LAC32C5_6, LACE, LACE32C14