Two Empower systems on one LAC/E32 stopped overnight - WKB25098
Article number: 25098
SYMPTOMS
- Two LC systems on the same LAC/E32 stopped acquiring data overnight
- "General instrument error" seen in Empower
ENVIRONMENT
- Empower 3
- Agilent LC
- Alliance HPLC System
CAUSE
The InstrumentServer.exe process crashed.
FIX or WORKAROUND
- Reboot the LAC/E32.
- Restart the acquisition.
ADDITIONAL INFORMATION