Two Empower systems on one LAC/E32 stopped overnight - WKB25098
Article number: 25098
SYMPTOMS
- Two LC systems on the same LAC/E32 stopped acquiring data overnight
- "General instrument error" seen in Empower
ENVIRONMENT
- Empower 3
- Agilent LC
- Alliance HPLC System
CAUSE
The InstrumentServer.exe process crashed.
FIX or WORKAROUND
- Reboot the LAC/E32.
- Restart the acquisition.
ADDITIONAL INFORMATION
id25098, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP