H-Class: Retention times delayed because preheater configuration is configured as Active Disabled - WKB24966
Article number: 24966
SYMPTOMS
Retention times delayed but reproducible. Pressure higher than usual.
ENVIRONMENT
- ACQUITY UPLC H-Class
- ACQUITY UPLC I-Class
CAUSE
Preheater configuration at console was changed to active disabled.
FIX or WORKAROUND
Change Preheater configuration at console to Active configuration.
ADDITIONAL INFORMATION