ACQUITY BSM randonly loses communication - WKB243375
Article number: 243375
SYMPTOMS
- BSM loses communications both when idle and during an analytical run
- Module is not blank in console, but data frozen
- Communication restored by hard reboot of the BSM, but happens again after
ENVIRONMENT
- ACQUITY BSM
- ALL ACQUITY MODULES
CAUSE
Faulty Ethernet cable
FIX or WORKAROUND
Replace the Ethernet cable and see if the issue is corrected over several analytical runs.
ADDITIONAL INFORMATION
id243375, comms, UPBINARY, UPBINARY, UPBSM+, UPIBSM, UPIBSM+, UPPBSM