ACQUITY Arc QSM shows error "Stop flow input activated" - WKB243039
Article number: 243039
SYMPTOMS
- QSM displays error "Stop flow input activated"
ENVIRONMENT
- Empower 3
- ACQUITY QSM/BSM
- Thermo Scientific Charged Aerosol Detector
CAUSE
An error on the connected CAD is causing the stop flow error on the QSM.
Looking on the CAD, stop flow to avoid flooding of the detector is briefly displayed. The error is not seen from Empower or the Run Samples window.
The CAD must be "Run" mode; other modes generate a contact closure and activate stop flow on the pump.
FIX or WORKAROUND
When powering-off the CAD, the error message is not present.
ADDITIONAL INFORMATION
id243039, A-30SDM, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPAQSM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARQSM, UPARSMFTN, UPBINARY, UPBSM+, UPIBSM, UPIBSM+, UPPBSM, UPPDAARCB, UPPQSM, UPQSM, UPQSM+, UPQSMBIO