Skip to main content
Waters

"Shutter failed to home" error after power-up with ACQUITY UPLC PDA - WKB234266

Article number: 234266

SYMPTOMS

  • ACQUITY PDA shows "shutter failed to home" error after a power shutdown

ENVIRONMENT

  • ACQUITY PDA

CAUSE

Dirty flow cell is causing insufficient light pass-through.

FIX or WORKAROUND

Before replacing any part, run 100% methanol through the flow cell, and reset the PDA.

ADDITIONAL INFORMATION

id234266, A-30PDA, UPAPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

Not able to find a solution? Click here to request help.