FTN needle hangs and lifts the vials/tray - WKB228101
Article number: 228101
SYMPTOMS
- Missing vials error when injecting
- Sample vials are lifted out of the tray and scattered in the sample manager
ENVIRONMENT
- ACQUITY APC Sample Manager - FTN
- ACQUITY Arc Sample Manager FTN-R
- ACQUITY UPLC H-Class
- ACQUITY UPLC H-Class Bio
- ACQUITY UPLC I-Class
- ACQUITY UPLC H-Class PLUS
- ACQUITY UPLC H-Class PLUS Bio
- ACQUITY UPLC I-Class PLUS
CAUSE
Needle was not routed correctly. It hangs too low and pulls vials out of the tray.
FIX or WORKAROUND
Re-route the needle properly, or replace the needle if it is too badly affected.
ADDITIONAL INFORMATION
id228101, UPARBSMFTN, UPARHSMFTN, UPARPFTN, UPARSMFTN, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO