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Waters

UV detector lamp fails to light - WKB22378

Article number: 22378

SYMPTOMS

  • Lamp fails to light after initialization, may give Lamp lighting failure error
  • Lamp is new

ENVIRONMENT

  • 2475 Multi-Wavelength Fluorescence Detector
  • 2487 Dual-Wavelength Absorbance Detector
  • 2489 UV/Vis Detector
  • 2996 PDA Detector
  • 2998 Photodiode Array Detector
  • ACQUITY UPLC Tunable UV Detector
  • ACQUITY UPLC PDA Detector
  • ACQUITY UPLC PDA eλ Detector

CAUSE

Possible air in the flow cell

FIX or WORKAROUND

  1. Flush the flow cell with 100% HPLC grade Methanol for at least 10 minutes.
  2. While flow is on , recycle power/ reboot the detector
  3. Wait for the detector to completely initialize.

ADDITIONAL INFORMATION

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