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Error on Alliance 2695: Please cycle power. Unable to continue due to error in VrtxTask capRunner0: Assertion failed: (runnerLock.Lock()==OK) file evntrun.cxx line - WKB20377

Article number: 20377

SYMPTOMS

  • Error "Please cycle power. Unable to continue due to error in VrtxTask capRunner0: Assertion failed: (runnerLock.Lock()==OK) file evntrun.cxx line"

ENVIRONMENT

  • Alliance 2695

CAUSE

This is a low-level software issue related to events programmed in methods.

FIX or WORKAROUND

This type of error can have many causes and is usually generated from the Alliance internal software. Such errors are often resolved with a reboot or battery replacement. 

ADDITIONAL INFORMATION

id20377, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB

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