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Waters

Error "Needle seal move limit exceeded" for ACQUITY SM-FTN - WKB20152

Article number: 20152

SYMPTOMS

  • "Needle seal move limit exceeded" error appears in console
  • Needle is damaged

ENVIRONMENT

  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS

CAUSE

The needle has become loose from its latch.

Misaligned needle hits objects within the SM-FTN and becomes damaged.

FIX or WORKAROUND

Replace the needle (700005215), Bio needle (700005421), or I-Class needle (700008977).

Correct needle fitting on needle carriage

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ADDITIONAL INFORMATION

id20152, A-30SM, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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