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ACQUITY Sample Manager FTN displays error: Seal Residual Force High when moving needle down - WKB20062

Article number: 20062

SYMPTOMS

  • Error message seen in ACQUITY Console: Seal Residual Force High when moving needle down    

ENVIRONMENT

  • ACQUITY Sample Manager FTN

CAUSE

Unknown

FIX or WORKAROUND

  1. Dismantle the inject port/wash station.
  2. Flush components with suitable solvent.
  3. Reassemble the wash station.
  4. Run a test injection to ensure that the issue is resolved.

ADDITIONAL INFORMATION

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