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Waters

"No Data Acquired" in Empower with QDa - WKB197086

Article number: 197086

SYMPTOMS

  • Error message in Empower: "No Data Acquired"

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ENVIRONMENT

  • ACQUITY QDa Mass Detector
  • Empower 3 Personal

CAUSE

Decimal symbol in regional settings

FIX or WORKAROUND

Change the decimal symbol from "," to "."

clipboard_efe8a81c2a7c89a0136b961c58f6b4f69.png

ADDITIONAL INFORMATION

 

id197086, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, QDA, SUP

 

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