"Degasser increased above limit (x.x psi)" error message - WKB195025

SYMPTOMS

• "Degasser increased above limit (x.x psi)" 

ENVIRONMENT

• ACQUITY UPLC I-Class PLUS
• ACQUITY H-Class
• Alliance HPLC System
• 2695 Separations Module

CAUSE

Air in degasser chamber or lines

FIX or WORKAROUND

1. Re-prime all lines in the solvent manager and the sample manager with acetonitrile or methanol for at least five minutes.
2. Return to operational solvents.

ADDITIONAL INFORMATION

If priming does not fix the issue, replace vacuum pump part number 700001352