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Instrument failure in message center for Agilent 6890 GC - WKB17626

Article number: 17626

SYMPTOMS

  • A general instrument failure message appears in the message center for multiple Agilent 6890 GCs connected to the same LAC/E
  • Cannot run the GC systems

ENVIRONMENT

  • Empower 3
  • Agilent 6890 GC
  • Avocent connection

CAUSE

Avocent hub issue

FIX or WORKAROUND

  1. Plug the GCs into different ports on the Avocent hub.
  2.  Reboot the systems and the PC..

ADDITIONAL INFORMATION


id17626, 6890A/+GC, 6890N GC

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