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Instrument failure in message center for Agilent 6890 GC - WKB17626

Article number: 17626

SYMPTOMS

  • A general instrument failure message appears in the message center for multiple Agilent 6890 GCs connected to the same LAC/E
  • Cannot run the GC systems

ENVIRONMENT

  • Empower 3
  • Agilent 6890 GC
  • Avocent connection

CAUSE

Avocent hub issue

FIX or WORKAROUND

  1. Plug the GCs into different ports on the Avocent hub.
  2.  Reboot the systems and the PC..

ADDITIONAL INFORMATION

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