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ACQUITY Sample Manager FTN Error: Needle move seal force limit exceeded - WKB16776

Article number: 16776

SYMPTOMS

  • Error message in ACQUITY console software: Needle move seal force limit exceeded

ENVIRONMENT

  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC I-Class

CAUSE

Debris or obstruction in the injection port/wash station

FIX or WORKAROUND

  1. Take apart the injection port/wash station and clean debris or obstruction from component assembly.

ADDITIONAL INFORMATION

Look out for buffer salts around the spring cup, compression spring and inner wall of the wash station.

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