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Error: Filter initialization failure: no reference energy (on a 2489 detector after replacing the lamp) - WKB16070

Article number: 16070

SYMPTOMS

  • Error: Filter initialization failure: no reference energy (on a 2489 detector after replacing the lamp)
  • Flushing the flow cell and power-cycling the detector do not resolve the issue 

ENVIRONMENT

  • 2489 UV/Vis Detector

CAUSE

The lamp is faulty.

FIX or WORKAROUND

  1. Replace the lamp with a lamp that is known to be good. (Find the part number for the 2489 lamp here.)

ADDITIONAL INFORMATION

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