Error: Filter initialization failure: no reference energy (on a 2489 detector after replacing the lamp) - WKB16070
Article number: 16070
SYMPTOMS
- Error: Filter initialization failure: no reference energy (on a 2489 detector after replacing the lamp)
- Flushing the flow cell and power-cycling the detector do not resolve the issue
ENVIRONMENT
- 2489 UV/Vis Detector
CAUSE
The lamp is faulty.
FIX or WORKAROUND
- Replace the lamp with a lamp that is known to be good. (Find the part number for the 2489 lamp here.)
ADDITIONAL INFORMATION
id16070, 2489, 2489B, 2489SFC, A-10UV