- Plate moving from Sample Manager to Sample Organizer catches on the lip of the Sample Organizer.
- System stalls and times out
- Instrument beeps
- "Transfer Shuttle Homing" error appears in console
- ACQUITY UPLC Sample Organizer Firmware 1.50
- Plate transferring from Sample Manager to Sample Organizer
- SO Firmware upgraded from 1.40 to 1.50
Defect in Firmware 1.50 for "Classic ACQUITY" Sample Organizer, causing a change in z-axis alignment with the y-axis transfer shuttle
FIX or WORKAROUND
Upgrade firmware to 1.51 or a more recent version.
For more information on ICS 1.51, see the release notes here.