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Error: Peak not found, D2 lamp energy low (observed on front panel of 2487 detector) - WKB16000

Article number: 16000

SYMPTOMS

  • Error observed on startup: "Peak not found, D2 lamp energy low"
  • Detector just passed OQ

ENVIRONMENT

  • 2487 Dual Absorbance Detector
  • ACQUITY QDa

CAUSE

Possibly an air bubble in the flow cell

FIX or WORKAROUND

  1. Power-down the 2487.
  2. Flush with 100% methanol at 1 mL/min for 15 minutes.
  3. Power-on the 2487 with the flow still going.

ADDITIONAL INFORMATION

See also 2487 error "Peak not found. D2 656 nm Low Energy" upon initialization - WKB125618 - Waters

id16000, 2487, A-30PDA, QDA, UPAPDA, UPARPPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

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