2489 "Filter Wheel Initialization Error: No Reference Energy" - WKB15741
Article number: 15741
SYMPTOMS
- "Filter Wheel Initialization Error: No Reference Energy" message appears during startup
ENVIRONMENT
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2487 Dual-Wavelength Absorbance Detector
-
New lamp installed
- Cycling power does not fix the error
CAUSE
Lamp installed incorrectly—the notch on the lamp is not lined up with the pin in the detector housing.
FIX or WORKAROUND
- Reinstall the lamp with the notch on the lamp lined up with the pin in the detector housing.
- Power cycle to initialize.
ADDITIONAL INFORMATION
id15741, 2487, 2489, 2489B, 2489SFC, A-10UV