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Microsoft .NET error when accessing ACQUITY console: Object reference not set to an instance of an object - WKB13574

Article number: 13574

SYMPTOMS

  • Microsoft .NET error when accessing the ACQUITY console

clipboard_eea2a0f437e511598907d6a0a476ec159.png

  • Instrument components are ok? No in node properties

ENVIRONMENT

  • Empower
  • Client server environment
  • ACQUITY H-Class

CAUSE

Corrupt ICS Driver

FIX or WORKAROUND

  1. Run the driver pack repair function on the LAC/E (C: Drive > Empower > Instruments >Utilities > DM > DM.exe).
  2. Reboot the LAC/E.
  3. Open the ACQUITY console to confirm that the error is gone.
  4. Run as normal.

ADDITIONAL INFORMATION

 

id13574, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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