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Waters

"Out of range" error on the 2465, 3465 ECD - WKB12734

Article number: 12734

SYMPTOMS

  • "Out of range" error on the front screen when trying to clean in pulse mode
  • Reboot doesn't resolve

ENVIRONMENT

  • 2465 ECD (electrochemical detector)
  • 3465 ECD (electrochemical detector)

CAUSE

Dirty working electrode

FIX or WORKAROUND

Clean the working electrode according to the instructions in the appicable user manual

ADDITIONAL INFORMATION

Mobile phase must be clean because it is in direct contact with the working electrode in EC detection. High-purity chemicals, including water, are prerequisites.

id12734, 2465, eluent

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