"System: Inter pump motion control HW failure" and "Binary Solvent Manager communication error" on ACQUITY UPLC BSM - WKB124456
Article number: 124456
SYMPTOMS
- "System: Inter pump motion control HW failure" and "Binary Solvent Manager communication error"
- Data acquisition interrupted mid run
ENVIRONMENT
- MassLynx
- ACQUITY UPLC BSM
CAUSE
Antivirus software installed
FIX or WORKAROUND
Remove antivirus software or add exceptions following article WKB21150.
ADDITIONAL INFORMATION
id124456, comms, MLYNX, MLYNXV41, SUPMM, UPBINARY, UPBINARY, UPBSM+, UPIBSM, UPIBSM+, UPPBSM