ACQUITY BSM system overpressure error when starting a sample list - WKB119708

SYMPTOMS

• BSM overpressure errors when starting a sample list

ENVIRONMENT

• ACQUITY UPLC
• ACQUITY UPLC Binary Solvent Manager
• ACQUITY UPLC H-Class
• ACQUITY UPLC H-Class Bio
• ACQUITY UPLC H-Class Quaternary Solvent Manager (QSM)
• ACQUITY UPLC I-Class
• ACQUITY UPLC H-Class PLUS
• ACQUITY UPLC H-Class PLUS Bio
• ACQUITY UPLC I-Class PLUS

CAUSE

The column did not reach normal working temperature.

FIX or WORKAROUND

Wait for the column temperature to stabilize at the set point before starting pump flow.

ADDITIONAL INFORMATION