- "Air sensor calibration out of range" error when attempting to run "characterize needle and loop volume" from the ACQUITY Console after needle replacement
- New Volume Detection Device (VDD) installed using part number 700002867
- ACQUITY Sample Manager
Volume Detection Device (VDD) was replaced but the air sensor was not calibrated.
FIX or WORKAROUND
- Calibrate the air sensor, also known as the Volume Detection Device (VDD).
- Calibration of the air sensor needs a service code. Please contact Waters Technical Service or your local service engineer.