Skip to main content
Waters

ACQUITY module missing from ACQUITY Console - WKB114433

Article number: 114433

SYMPTOMS

  • No communications with an ACQUITY module
  • After clearing the missing module from Waters DHCP and rebooting, the module does not repopulate DHCP

ENVIRONMENT

  • MassLynx
  • ACQUITY APC
  • ACQUITY APC Isocratic Solvent Manager
  • ACQUITY APC Sample Manager - FTN
  • ACQUITY Arc
  • ACQUITY Arc Sample Manager FTN-R
  • ACQUITY UPLC
  • ACQUITY UPLC BSM 
  • ACQUITY UPLC Column Manager
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC H-Class Quaternary Solvent Manager (QSM)
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY UPLC M-Class
  • nanoACQUITY UPLC
  • PATROL UPLC Process Analysis System
  • ACQUITY UPLC Process Sample Manager
  • ACQUITY UPLC Column Heater
  • ACQUITY UPLC PDA Detector
  • ACQUITY UPLC Sample Manager 
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
  • ACQUITY UPLC Sample Organizer
  • ACQUITY UPLC Tunable UV Detector
  • ACQUITY UPLC FLR Detector
  • ACQUITY UPLC RI Detector
  • ACQUITY UPLC Online SPE Man

CAUSE

Loose Ethernet cable        

FIX or WORKAROUND

Reseat the Ethernet cable.

ADDITIONAL INFORMATION

 

id114433, A-30FL, A-30PDA, A-30SDM, A-30SM, comms, MLYNX, MLYNXV41, SUPMM, UPAPDA, UPAQSM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARPPDA, UPARQSM, UPARSMFTN, UPBINARY, UPBSM+, UPC2PDA, UPFLRARC, UPFLRDET, UPIBSM, UPIBSM, UPIBSM+, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPMASM, UPMBSM, UPMSMFL, UPPBSM, UPPDA, UPPDAARC, UPPDAARCB, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPFLR, UPPFTN, UPPPDA, UPPQSM, UPQSM, UPQSM, UPQSM+, UPQSM+, UPQSMBIO, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

Not able to find a solution? Click here to request help.