Sync status request failure on Alliance HPLC - WKB112859
Article number: 112859
SYMPTOMS
- A sync status request fails
- Acquisition log shows instrument failure 2690/5 "A sync status request has failed"
ENVIRONMENT
- Alliance 2695
CAUSE
Bad Ethernet connection between PC and 2695
FIX or WORKAROUND
Reseat or replace the cables.
ADDITIONAL INFORMATION
This issue can also result from a bad connection on the I/O cable.
id112859, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB