"Error: Failed to calibrate system volumes" on FL ACQUITY M-Class - Solution #2 - WKB10941
Article number: 10941
SYMPTOMS
- There are no results when characterizing the needle and loop volumes
- The error message on the Sample Manager is "Error: Failed to calibrate system volumes"
ENVIRONMENT
- Fixed Loop (FL) ACQUITY M-Class
- Firmware 1.53, 1.55, or 1.56
CAUSE
Software error
FIX or WORKAROUND
- In the console, under Sample Manager, go to Troubleshoot.
- Select Reset nonvolatile RAM.
- Run all characterization tests for the sample manager, including R-theta and bubble detect.
ADDITIONAL INFORMATION
id10941, UPMASM, UPMBSM, UPMSMFL