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"Cannot set flow at this time" error message when trying to set the flow on a 1515 pump - WKB10926

Article number: 10926

SYMPTOMS

  • "Cannot set flow at this time" error message when trying to set the flow on a 1515 pump through Breeze 
  • All instruments OK?  Yes in the node properties instruments tab, except for the 1515
  • Cannot ping the IP address of the 1515; all other instruments ping and get a reply
  • Changing the port on the Ethernet switch does not resolve the issue
  • Unplugging the Ethernet switch and rebooting the instruments and the computer does not resolve the issue

ENVIRONMENT

  • Breeze 2
  • 1515 Isocratic HPLC Pump
  • 2998 PDA Detector
  • 2414 RI Detector
  • Wyatt light scattering detector 
  • Eight-port Ethernet switch 

CAUSE

Bad Ethernet cable

FIX or WORKAROUND

Replace the Ethernet cable.

ADDITIONAL INFORMATION

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