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Error: Failed to Calibrate System Volume on FL ACQUITY M-Class - Solution #2 - WKB10941

Article number: 10941

SYMPTOMS

  • There are no results when characterizing the needle and loop volumes
  • The error message on the Sample Manager is Error: Failed to calibrate system volumes

ENVIRONMENT

  • Fixed Loop (FL) ACQUITY M-Class
  • Firmware 1.53, 1.55 or 1.56

CAUSE

Software error

FIX or WORKAROUND

  1. In the console under the Sample Manager, go to Troubleshoot
  2. Select Reset nonvolatile RAM
  3. Run all characterization tests for the sample manager including R-theta and bubble detect

ADDITIONAL INFORMATION

 

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