2487 Dual-Wavelength Absorbance Detector lost communication - WKB107796
Article number: 107796
SYMPTOMS
- 2487 Dual-Wavelength Absorbance Detector lost communication
- "Instrument Failure" in message center
- Status NO in Node properties
- Serial number missing from instrument display
ENVIRONMENT
- 2487 Dual-Wavelength Absorbance Detector
- Empower 3
CAUSE
The battery was replaced, causing the IEEE address to default to 4 and the serial number to be missing. This caused a conflict with another 2487 detector with the same IEEE address of 4.
FIX or WORKAROUND
Re-enter the serial number from the front panel and set the IEEE address to 5, or any address that is not used by other IEEE equipment.
ADDITIONAL INFORMATION
id107796, 2487, BLACEM, BLACEMPCI, BLACES, BLACESPCI, BUSLACE, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP