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Error with 2489: "Light level error. Ref. Saturated. Cycle Power" - WKB101480

Article number: 101480

SYMPTOMS

  • Error observed on detector: "Light level error. Ref. Saturated. Cycle Power"
  • Also: calibration out of range
  • Flow not run for a few weeks

ENVIRONMENT

  • 2489 UV/Vis Detector

CAUSE

The flow cell was dry upon initialization.

FIX or WORKAROUND

  1. Before you power-on the detector, start a flow of 100% methanol at 2.0 mL/min and allow it to run for about 15 minutes.
  2. Be sure not to exceed 1000 psi back pressure without a column.
  3. Flush at least 10 minutes.
  4. Power-on the detector and wait until initialization and wavelength verification are completed.

ADDITIONAL INFORMATION

 

id101480, 2489, 2489B, 2489SFC, A-10UV

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