Policy setting not supported error message - WKB297954

SYMPTOMS

• When processing data in Peptide MAM, Confirm Sequence or Intact Mass apps you get an error message saying "This policy requires a password. This policy setting is not supported in this version of " and then the name of the application

ENVIRONMENT

• waters_connect
• INTACT Mass (up to and including version 1.8.0)
• Confirm Sequence (up to and including version 1.4.0)
• Peptide MAM (up to and including version 1.8.1)

CAUSE

In waters_connect > Administration>Folder Policies >Policy Editor there is a "Password Required" option next to the 'Type of Action' options.

This is not currently supported for Confirm Sequence, INTACT Mass or Peptide MAM actions. If you enable the Password required checkbox for any of the actions for these apps, the app will return an error message.

FIX or WORKAROUND

1. Deselect the Password required option for the Peptide MAM, INTACT Mass, and Confirm Sequence apps in custom policies.

ADDITIONAL INFORMATION