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Waters

Resetting the password of a locked user fails; newly generated password is not accepted - WKB226883

Article number: 226883

SYMPTOMS

  • Resetting the password of a locked user fails; newly generated password is not accepted

ENVIRONMENT

  • UNIFI 1.9.12
  • UNIFI 1.9.13
  • UNIFI 2.1.2
  • waters_connect

CAUSE

Defect reported as CRI-3977

FIX or WORKAROUND

  1. Change the account user role to "Administrator".
  2. Change the password.
  3. Change the account back to the original user role.

ADDITIONAL INFORMATION

Fixed in waters_connect UNIFI 3.0.0, due for release summer 2022

id226883,

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