Cannot log into UNIFI - WKB6422

SYMPTOMS

• Typing the password in the UNIFI login screen does not open UNIFI

ENVIRONMENT

• UNIFI Workstation only

CAUSE

The OracleUNIFIservice is not running.

FIX or WORKAROUND

1. Open Task Manager and click the Services tab
2. Stop the Watservicehost and wait for the service to stop
3. Right-click OracleUNIFIservice and click Start Service
4. Right-click Watservicehost and click Start Service
5. Wait for all 8 Watservicehost processes to start up
6. Log in to UNIFI

ADDITIONAL INFORMATION

Set the service to automatically start by following these steps:

1. In Windows Explorer, right-click Computer and select Manage.
2. Expand the Services and Applications node.
3. Click Services. 
4. Right-click OracleUNIFIservice and select Properties.
5. In the Startup type list, select Automatic.
6. Click Apply, and then click OK.