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Getting an Unexpected Error in UNIFI when creating an analysis - WKB56721

Article number: 56721

SYMPTOMS

  • After creating an analysis, the process stops responding after importing an old workflow created in 1.8.
  • If you close out of the analysis, the following error occurs:

 unexpected error.JPG

  • If you leave the analysis as is, the spinning icon appears and does not stop.
  • Restarting UNIFI does not resolve the issue.
  • Restarting the UNIFI PC does not resolve the issue.
  • Deleting the data, analysis method, and analysis does not resolve the issue
  • Re-importing the data and recreating a new analysis method and analysis results in the same error.

ENVIRONMENT

UNIFI 1.9.3 workstation

CAUSE

Suspected corrupt workflow.

FIX or WORKAROUND

  1. Import a new workflow (created in 1.9).
  2. Under "Manage workflows...", set the new workflow as default by highlighting it and selecting the green check mark.
  3. Delete the old workflow (created in 1.8) by highlighting it and selecting the red x.

ADDITIONAL INFORMATION

 

id56721, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC

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