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Waters

"Exception thrown" error message in UNIFI - WKB426

Article number: 426

SYMPTOMS

  • When attempting to make an analysis, the following "exception thrown" message appears:

An error occurred whilst interacting with hosted content.

Exception thrown when calling IUIAccessReceiver.DeliveryCompleted() for a portal item.

Source:
WorkAreaItem/Waters.AnalyticalFW.SampleSubmission.Method.UI:AcqColumnsHubItem.

See log for more details.

ENVIRONMENT

  • UNIFI 1.7.1
  • UNIFI Network

CAUSE

The Microsoft hotfixes KB 3153171 and KB 3153731 are installed on the server.

FIX or WORKAROUND

  1. Remove the hotfixes from the server.
  2. Reboot the server.

ADDITIONAL INFORMATION

See the attachment for the complete error message.

id426, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC

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