UNIFI does not complete the analysis - WKB26396
Article number: 26396
SYMPTOMS
- Added a sample to the end of the sample list but it didn't run
- On another analysis, the analysis finished but it didn't process
ENVIRONMENT
- UNIFI workstation
CAUSE
Poor workstation maintenance
FIX or WORKAROUND
- Browse to the install drive :\Waters\oracle\diag\rdbms\unifi\unifi\trace.
- Right-click on the alert_unifi.log and send to compressed (zipped) folder.
- Rename the zipped file by appending the current date.
- Right-click and delete the alert_unifi.log file.
- Browse to C:\Program Data\Waters\Logs. (The program Data folder may be hidden. To enable viewing, go to Organize > folder and search options > View > Hidden files and folders, and select Show hidden files, folders, and drives).
- Delete WatServiceHost and Portal logs that are older than one month.
ADDITIONAL INFORMATION
id26396, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC