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Waters

In UNIFI, the system is stuck at "busy" - WKB256701

Article number: 256701

SYMPTOMS

  • UNIFI launches but the acquisition is stuck and unavailable
  • Console shows that the system is busy
  • There are several sample lists and startups that are queued and cannot be aborted or stopped
  • Cannot stop the WatServiceHost service because of a lack of OS rights

ENVIRONMENT

  • Xevo G2-XS
  • UNIFI
  • Waters_Connect

CAUSE

Unknown

FIX or WORKAROUND

  1. Exit the software.
  2. Reboot the PC.
  3. Reset electronics to the MS.

ADDITIONAL INFORMATION

 

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