Cannot log into a UNIFI workstation after a PC restart - WKB25068
Article number: 25068
SYMPTOMS
Error: "Cannot connect to the UNIFI server because it is currently starting or unavailable" when attempting to log in to UNIFI.
ENVIRONMENT
UNIFI Workstation
CAUSE
Waters Service Host service is not running.
FIX or WORKAROUND
- Right-click the windows task bar and open Task Manager.
- Go to the Services tab and browse to Wat.ServiceHost.
- Right-click the service and select Start.
- Wait for Wat.ServiceHost to start running.
- Switch to the processes tab of the task manager and ensure that the "Show processes from all users" option is selected.
- Wait until all 8 Waters.ServiceHost.exe lines populate in the processes tab of the task manager before attempting to log back in.
ADDITIONAL INFORMATION
See attached screenshots.
id25068, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC