Vion Manual Optimization does not open; message "Login failed" - WKB20132
Article number: 20132
SYMPTOMS
- It is not possible to open Manual Optimization from a UNIFI FSE account; the message "Login Failed" appears
- It might be possible to log in to Manual Optimization from an Administrator account
ENVIRONMENT
- UNIFI 1.8.2, Workstation
- UNIFI 1.9.4, Network
- Vion Driver 2.0
- Vion Driver 2.2
CAUSE
Login failed for unknown reason.
FIX or WORKAROUND
Restart the acquisition PC (UNIFI workstation environment) or application server (UNIFI network environment)
ADDITIONAL INFORMATION
This resolution also worked for the same issue in Clarity/Quartz. Restarting the console, resetting the instrument, resetting the workstation, rebooting the EPC, rebooting the LND and rebooting Vion electronics did not help.
id20132, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC, VION