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Waters

Missing/wrong tray error in the UNIFI analysis - WKB120231

Article number: 120231

SYMPTOMS

  • Tray type is a GlycoWorks tray, not the ANSI-48 Vial 2 mL Holder

ENVIRONMENT

  • UNIFI
  • waters_connect/UNIFI

CAUSE

In the analysis, the tray type is not set correctly.

FIX or WORKAROUND

  1. In the analysis, select add or remove sample trays:
    clipboard_ef359224e56c5025771c914dedc902813.png
  2. Select the desired tray:
    clipboard_e623b4210f8034d1953afdb3c150b3934.png

ADDITIONAL INFORMATION

The software will use the last tray selected for the next analysis created under the active username.

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